Sign In
  My Dashboard
Log in to manage your account
 Remember me next time.

Terms and Conditions

Voemo and Voemophone is a service of Voemo telecommunication provider in the world based in California, Los Angeles.

By visiting and shopping at Voemo you accept these Terms and Conditions.

Voemo's objective is to provide the highest quality telecommunication services at the best rates. The use of this website is expressly conditioned on your acceptance of all terms and conditions stated herein and any other place on this website. DO NOT USE THIS WEBSITE if you do not accept all the terms and conditions stated herein and at other places (including but not limited to: Frequently Asked Questions, Privacy Policy) on this website.

It is a federal AND state offense to purchase any product or service by fraudulent means. Products and/or services purchased on this website shall not be used for any unlawful purpose. By using our website, you represent that you are at least 13 years old. Persons who are at least 13 years of age but under the age of 18 may only use our Websites with legal parental or guardian consent. Accordingly, you agree that you are at least 18 years of age or older or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, representations and warranties set forth in the Terms and Condition; otherwise, please exit the Website.

By using Voemo's services the user accepts the rates, terms and conditions identified on this website. Voemo may change or modify the Terms from time to time without notice other then posting amended Terms on this Website. Voemo reserves the right to change, modify or discontinue, temporarily or permanently, the Website (or any portion thereof), including any and all content contained on the Website, at any time without notice. You agree that Voemo shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website.

Whenever you provide us information on our Website, you agree to: (a) provide true, accurate, current and complete information and (b) maintain and promptly update such information to keep it true, accurate, current and complete. If you provide any information that is, or we have reasonable grounds to suspect that it is, untrue, inaccurate, not current or incomplete, Voemo may without notice suspend or terminate your access to our Website and refuse any and all current or future use of our Website (or any portion thereof). Please select a password that would not be obvious to someone trying to guess your password, and change it regularly as an added precaution. Furthermore we recommend you use a different password from the email account as an additional security measure. You are responsible for maintaining the confidentiality of the password and account, and you are fully responsible for all activities that occur under your password or account identification. You should make every effort to safeguard your account data. Voemo is not responsible for lost or stolen account data or unauthorized use. You agree to immediately notify Voemo of any unauthorized use of your password or account or any other breach of security.

Credit/debit card fraud is a criminal offense. At Voemo we use automated and manual systems to confirm proper credit card authorization, including having Voemo representatives call persons who have signed up for Voemo services. We also track every transaction. Information related to fraudulent transactions, including but not limited to IP addresses, detailed transaction records and email addresses is collected. The information will be provided to appropriate law enforcement officials consistent with applicable law when required to assist in the prosecution of any persons attempting to commit fraud on Voemo websites.

Voemo is the sole owner of the information collected on this website. We will not sell, share, or rent this information to a third party for marketing or any other purposes. We collect, retain, and use only the information that is necessary for you to administrate your Voemo account. Therefore, it is required for you to provide certain information upon using portions of our websites. Such information includes your name (either your name, company, or organizations name), address, phone number, email address, and other information gathered through the applicable process.

Voemo does not store credit/debit card information. Voemo websites communicate over Secure Socket Layer protocol to ensure protection of your personal data. Voemo however shall not be responsible for the security of your data or for fraudulent use of credit card to make purchases on this website, nor shall Voemo be obligated to make refunds or to provide any compensation where such fraudulent use occurs. Voemo will actively cooperate with law enforcement authorities in prosecuting anyone who uses this website or products/services sold over this website for unlawful use. Voemo is not responsible if the card holder's issuing bank does not authorize online transactions.

Voemo is committed to customer satisfaction and offers 100% money back guarantee. Voemo will refund the amount for any unused product to any customer who is dissatisfied with its services. The refund policy applies only for claims received by Voemo within 7 days since purchase date. Any promotion or discount or setup fee applied to an order for which a refund is provided will be deducted from the amount of the refund.

By calling our Customer Service you agree that the call may be recorded for quality assurance or training purposes. The recordings may also be used in the remote event of fraud investigation. However, we do not sell, share or rent any of the audio recordings made during our order verification process or during standard customer queries.

Voemo Prepaid Calling Agreement

Subject to change at any time in the sole discretion of service provider
  • Rates may vary and are subject to change without prior notice.
  • Toll free restrictions: Voemo™ US Toll Free Numbers are available from US Continental only (48 Contiguous State). They cannot be accessed from Alaska, Hawaii and Puerto Rico.
  • Calls made from payphones are available only through Local Access Numbers.
  • Voemo™ has multiple access numbers available. Please refer to our websites to verify a complete list before buying the service.
  • Calls made in the US using the Toll Free Access Number will incur an additional charge. Please refer to our websites for charges related to Toll Free Access Number calls made from outside the US.
  • By using the Local Access Numbers the user accepts the charges for the local call he made to our number imposed by his telephone provider company.
  • All the rates on the website are calculated on the Highest Denomination of the Calling Plans.
  • The prices displayed on this website and all affiliated websites are quoted in USD. Any payment made with any other currency will be converted, at payer’s expense, to the applicable USD amount before being applied to a purchase.
  • Calls under one minute are billed in increments of one minute and half otherwise calculated in increments of one minute, with fractions thereof rounded up to one minute.
  • Any billing disputes and billing investigate requests has $15.00 / Hour cost and it will be deducted from customer balance.
  • Calls made with local access number or toll free access number doesn't have any connection fee but it’s subject to our fair use policy and it may apply in some cases.
  • All sales are final. Voemo™ Voice Credit once credited is non-refundable, non-transferable and non-exchangeable. Voemo™ Voice Credit has no cash value.
  • Voemo™ Voice Credit expires 180 days after initial purchase or top-up of the balance.
  • Pin-less is not a default feature and once the customer chooses to set his phone number for Pin-less dialing he is responsible for all the calls placed from that number; if the customer shares his phone with someone else we strongly recommend not to use this feature.
  • Customer can activate Automatic Recharge for his account; once this feature is activated the customer agrees to the charges that will apply on the credit/debit card when his balance drops below 5; the customer will select the amount he wants to be added on his account when activating Automatic Recharge; Automatic Recharges are considered customer activities.
  • Call details provided by the customer service of the carrier regarding the usage of a prepaid phone are final and will be considered authentic record/proof about the usage of the plan.
  • Call history from the customer's account is available for the last 30 days.

Thank You Points Agreement

Subject to change at any time in the sole discretion of service provider
  • Thank You Points will be awarded only if the referred and referee accounts belong to different users.
  • A referral order will be deemed invalid if the order is placed by a customer that already exists in our database according to company criteria. The account details of the new customer must contain valid and unique information in order to be considered a new account.

Web Call Service Agreement

Subject to change at any time in the sole discretion of service provider
  • Voemo will use commercially reasonable efforts to make access to Web Call available to the user through the required access protocols, but makes no warranty or guarantee that the user will be able to access Web Call services at any particular time or location.
  • Voemo is not responsible and will not offer any refunds for any loss you may incur in case of mistyping the recipient's phone number or entering incorrect information.
  • Customer will be charged from the credit/debit card for each SMS processed by Voemo. A refund will be offered only in the remote cases when Voemo is notified by its providers that the SMS was not sent.
  • Web Call is a service purely designed for residential usage. Any unauthorized commercial use of the service is expressly prohibited.
  • The customer agrees to abide by all applicable local, national and international laws and regulations. By way of example, and not as a limitation, the customer agrees not to:
    • Use the service in connection with chain letters, junk SMS messages, spamming or any unsolicited messages (commercial or otherwise);
    • Transmit through the service, associate with the service or publishing with the service unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature.

Monthly Plan Service Agreement

Subject to change at any time in the sole discretion of service provider
  • The monthly plan is a subscription purely designed for residential usage.
  • If you subscribe to our monthly plan we will provide the service solely to you for normal residential, non-commercial use. You and only those of your immediate family members who reside in your personal residence can use the service. The monthly plan is provided primarily for continuous live dialog between two individuals. Unusual call patterns, excessive conferencing or call forwarding, excessive numbers and/or consistent excessive usage will be considered indicators of non-residential use. Any other indicators of impermissible usage may trigger an account review or further action by us.
  • By subscribing to Voemo's monthly plans the customer agrees to be charged monthly from his credit/debit card. To cancel the subscription the customer must deactivate the service from his account. Regardless of the number of minutes used the customer will be charged monthly for his subscription. The monthly fee is non-refundable.
  • Monthly plans tariffs are submitted to change without any prior notice.
  • The Monthly Plan will be renewed on the same day every month, starting with the date of purchase.
    • For example, if a customer purchased a monthly plan on January 10, the plan will be valid until February 10 when the customer will be charged again.
    • If the billing date happens to be the last day of the month, the last day of the next month applies as the new billing date. For example, if the customer purchased the plan on January 31, they will be charged next on February 28, March 28, etc.
  • Any unused minutes of the monthly plan will expire once the usage period is over.
  • Any change made during the billing period come to effect starting the first day of the next billing cycle.
  • The service can be canceled at any time from the account. Once the subscription is canceled the customer is no longer charged from the credit/debit card.
  • US Unlimited usage is limited to 4000 minutes/month or to the average customary use by other customer, as determined by Voemo in a given period of time also determined by Voemo.


Voemo may discontinue, change, or suspend any aspect of the website at any time. Voemo may change, discontinue or suspend the availability of any database, content, feature, or product of the website. Voemo may impose limits on features, including services, use or restrict your access to parts or to the entire website without notice or liability.

In no event shall Voemo, its employees, officers, representatives, service providers, suppliers, licensors, and agents be liable for any direct, special, indirect, incidental, exemplary, punitive or consequential damages, or any other damages of any kind, including but not limited to, loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connected with (i) the use or inability to use the websites or the content, materials, software, information or transactions provided on or through the websites, or (ii) any claim attributable to errors, omissions, or other inaccuracies in the websites or the content, materials, software, information, products, or services on or available through the websites, (iii) the cost of procurement of substitute goods and services resulting from any products, data, information or services purchased or obtained or messages received or transactions entered into through or from our website; (iv) unauthorized access to or alteration of your transmissions or data; (v) statements or conduct of any third party on our website; (vi) the delay or failure in performance resulting from an act of force majeure, including without limitation, acts of god, natural disasters, communications failure, governmental actions, wars, strikes, labor disputes, riots, shortages of labor or materials, vandalism, terrorism, non-performance of third parties or any reasons beyond their reasonable control; or (vii) any other matter relating to our website, even if Voemo or its authorized representatives have been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the website and/or website-related services is to stop using the website and/or those services.

Dispute arising from purchase on this website or relating to this agreement, if not settled by the parties in good faith, may at their discretion, be submitted for arbitration to American Arbitration Association (AAA) at their offices in Los Angeles. All disputes, including interpretation of Arbitration Award shall be subject to laws of State of California, and jurisdiction shall reside with Federal and State Court in Los Angeles. Prevailing party in the dispute shall be entitled to, in addition to any damages or relief, to reasonable expenses and attorney fees from the other party.

Purchases will appear on your credit/debit card statement as “Voemo”. You agree not to file a credit card or debit card chargeback with regards to any purchase made on the website or phone but instead try to resolve the issue with the service provider - Voemo.Any Call quality issue at least must be happend three times in three different date and time at the same destination number and reported to voemo technichal support to consider as technical or service problem. If you do not remember making the purchase - call the number on your statement next to the charge.
In the event that you breach this agreement and file a chargeback, upon a resolution in our favor of the chargeback by either the credit card issuing bank, the credit/debit card processor or by VISA or MASTERCARD, you agree to reimburse us for any costs incurred in researching and responding to such chargeback, including without limitation, our actual costs paid to the credit/debit card processor or our banks and the reasonable value of the time of our employees spent on the matter, as determined in our discretion in good faith.
In the event that a chargeback is placed or threatened on a purchase, we also reserve the right to report the incident for inclusion in chargeback abuser database(s). We use various credit reporting agencies and will send a default notice to them upon receiving a fraudulent order and/or chargeback. This in turn will seriously affect your credit rating. We are under no obligation to mark the debt as paid, even after we receive further payment to rectify the situation. We use several credit reporting agencies from Australia, United States, New Zealand, United Kingdom and several countries in Europe.

These Terms and Conditions may be available in multiple languages; in the case of a conflict between any other language version and the English language version of these Terms and Conditions, the English language version shall always control.

Contacting the Website
If you have any questions about this website, you may contact :

Los Angeles
CA 91364-6479

Toll Free         (800)604-0704
Los Angeles +1(310)707-1515